General Terms and Conditions

  1. Scope
  2. Conclusion of the contract
  3. Prices and payment methods
  4. General subscription conditions
  5. Reservation of title
  6. No sales to industrial consumers
  7. Copyright and image rights
  8. Information on alternative dispute resolution methods
  9. Customer service
  10. Withdrawal period

  1. SCOPE

1.1 These general conditions of sale (GTC) apply to all contracts for the purchase of goods that you conclude with us, Triventis SA, via our online store.

1.2 The conditions that you have pre-established, which differ from these GTC, do not form an integral part of the contract, even knowingly, unless we expressly accept their validity and subject to compliance with the written form (e.g. e.g. by email).

1.3 The General Terms and Conditions only apply if you are a consumer, that is to say if the purpose of the products and services ordered cannot be mainly attributed to your commercial or independent professional activity.

1.4 A sale to customers who act in the exercise of a commercial or independent professional activity and therefore as entrepreneurs or a sale of non-routine quantities must be notified to us separately in advance.

1.5 The contractual language is French.

  1. CONCLUSION OF THE CONTRACT

2.1 Our information on products and prices in the context of each order process is for information purposes only and without obligation.

2.2 You can put the products in the virtual basket without obligation. After clicking on the “Continue order” button, you can enter delivery and billing data and select the desired payment method. You may correct the information you have entered at any time before submitting your binding order by using the correction tools provided in the order process. By clicking on the “Buy now” button, you place a binding order for the products in your basket. Confirmation of receipt of your order will be sent to you by email immediately after your order is sent.

2.3 The time at which the contract between us is concluded depends on the payment method you have chosen: Payments by credit card are made using secure transactions provided by an online payment platform provider. s-and-vae.com does not have access to any data relating to your payment methods. Payment is made directly into the hands of the bank or payment provider receiving your payment.

  1. PRICES AND PAYMENT METHODS

3.1 All prices are in euros and include the applicable statutory value added tax and are subject to flat-rate shipping costs.

3.2 Accepted payment methods are credit card payments (see §2.3).

3.3 Unless otherwise stated for the different payment methods, claims arising from the concluded contract are immediately due and payable.

  1. RESERVATION OF PROPERTY

4.1 Regarding the subscription, you must click on “purchase with subscription” from the website and validate your subscription when ordering. You will be delivered and the amounts due will be debited in accordance with the formula chosen on the website.

4.2 Subscriptions are without long-term commitment. You can stop your subscription at any time in your online account or by sending an email to coucou@monpetitmontessori.fr. Termination will take effect 30 days after receipt of the request to end the subscription. Thus, any order in progress during the notice period will be executed. You will not be able to obtain a refund for the order executed after the termination request, including if you decide unilaterally to return the products received. Also, as indicated in article L.221-18 of the Consumer Code, the subscription involving the regular delivery of goods, the withdrawal period of fourteen days mentioned in paragraph 10 of these general conditions, runs only from of receipt of the first item.

  1. RESERVATION OF PROPERTY

The product delivered to you remains our property until full payment of the price.

  1. NO SALES TO INDUSTRIAL CONSUMERS

6.1 The goods offered in the store are only sold to consumers for the various products will be communicated to you as part of the description of the product concerned. Commercial resale of the products is not permitted without our express permission.

6.2 We have the right to terminate the sales contract if a customer purchases products from us in violation of the prohibition mentioned in paragraph 1 in order to resell them, or if he has already resold the products.

6.3 We reserve the right to claim damages in the event of unauthorized resale of our products.

  1. COPYRIGHT AND IMAGE RIGHTS

We are the owner of all copyright and image rights set out in the site or use authorized by us. Use without our express permission is not permitted.

  1. INFORMATION ON ALTERNATIVE DISPUTE RESOLUTION MEANS

The European Commission offers the possibility of resolving disputes online on an online platform that it manages. This platform is accessible via the external link http://ec.europa.eu/consumers/odr/.G0675474r .

We also draw your attention to the fact that, in accordance with Article 36, para. 1 and 2 of the Consumer Dispute Resolution Act, we are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration body.

  1. CUSTOMER SERVICE

Mon Petit Montessori customer service is accessible by email at the following address: coucou@monpetitmontessori.fr or by post to the address indicated in the legal notices.

  1. WITHDRAWAL PERIOD

In accordance with the provisions of article L-20 of the Consumer Code, you have a withdrawal period of 14 days from the date of delivery of the products to return them to us for exchange, credit or refund, provided that the products are returned in perfect condition, without having been opened. If you return the product because you are not satisfied, the return costs are your responsibility. If this is an error on our part, please contact us before returning the products to us.

Waiver of the right of withdrawal for digital products: In accordance with article L221-28 of the Consumer Code, the consumer expressly acknowledges and accepts that the supply of digital products not provided on a physical medium begins immediately after validation of their order . Consequently, the consumer expressly waives the right to exercise his right of withdrawal on digital products purchased on our site and acknowledges that digital products are not eligible for a refund or exchange.